Privacy Policy

What we collect

For each order we keep:

the number that paid and the number that got the airtime,
the amount, the airtime sent, the time and the M-Pesa code,
the internet address (IP) the order came from, used only to stop floods of payment prompts.

We do not ask for your name and we never see your M-Pesa PIN.

Why

We use this information to take the payment, send the airtime, answer questions about an order, and keep the records the law asks for.

Who else sees it

Only the companies that make the service work: the M-Pesa payment provider that sends the prompt and confirms the payment, and the company that hosts our database. We do not sell or share your numbers for marketing.

On your phone

This website remembers the numbers you last used and your recent orders in your browser, so you don't have to type them again. They stay on your device. You can clear the order list on the Track order page, or clear this site's data in your browser.

How long we keep it

We keep order records for as long as we need them for accounts and the law, and no longer.

Your rights

Under Kenya's Data Protection Act, 2019, you can ask what we hold about your number, and ask us to correct or delete it where the law allows. You can also complain to the Office of the Data Protection Commissioner.

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